Published On: Tue, May 5th, 2015

Jakarta wants citizens involved in ‘every step’ of planning

Tuty Kusumawati

Indonesia’s capital city is starting to use digital tools to better involve citizens in decision making. FutureGov has interviewed Tuty Kusumawati (pictured), Head of Jakarta’s Regional Development Planning Board (or Bappeda in Bahasa), to find out more.

Just last month, she says, Governor Basuki Tjahaja Purnama launched a web site which tracks citizens’ suggestions on the city budget. “We are using technology to upload our [budget] process, so every step of our process in planning and budgeting can be accessed.”

Jakarta officials used to just host meetings every year to hear suggestions for its annual budget, but now it is tracking and publishing suggestions on Citizens can comment on the suggestions here and can eventually see which projects were selected for funding, she said.

Bappeda funds the “eligible” projects based on whether they fit into the agency’s five-year plan, the cost of implementing it and citizens’ demands, she said.

Officials visit the location of the proposed project to verify it, taking location-tagged photos so that the exact coordinates are recorded, she added.

Jakarta is also using two other sites to publish information on its budget and planning. Budget open data is published on the city’s data portal,, and has an interactive map of all of the suggestions made by citizens, including reports from citizens on traffic, flooding, crime and sanitation.

Public transport
While reforming government is a big priority, Tuty’s time is also divided among other issues the city is facing. Improving the transport system, anticipating and mitigating floods, protecting the environment, adapting to climate change, planning urban land use, providing public housing, and improving health and education of residents are her other priorities.

Jakarta is expanding its public transport system, with plans to add more buses and develop a light rail train (LRT) system, she said.

The city will implement electronic road pricing to control the number of cars on the roads, and analyse more data through its CCTV network. “[We will be] gathering the origin and destination of the passengers, gathering [data on where] traffic will be jammed at any specific time”, Tuty said. The city has an intelligent transport system which connect agencies with CCTV feeds.

Tuty became the head of Bappeda in January, with 11 years of experience at the agency, and she is taking steps to change the way the administration interacts with its citizens. Over the next year bureaucratic reform will be the big priority, she says.

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